Accounts

Credit department responsibilities

The credit team is responsible for all order processing, client invoicing and payment handling. Working in conjunction with the local and national sales teams our aim is to supply the customer with accurate billing and up to date financial information on the status of their accounts. All queries or accounting issues are handled by an allocated regional account handler, whose contact details are shown below.

Credit terms

Our standard terms are 30 days, however some clients may be required to pre-pay campaigns. All decisions with regard to granting credit remain at the companies discretion. Some clients may be asked to provide additional guarantees to secure credit.

Billing

All bills are issued on the last day of each calendar month. Any spots transmitted within a calendar month will be billed for on the last day of that month. A statement account will be issued to your accounts department on or around the fifth working day of each month.

Invoicing disputes

All disputes relating to bills issued by Global Radio must be notified to us by the client within seven days of receipt. We will endeavour where possible to resolve any discrepancies within five working days.

Payments

We accept payment by cheque, BACS, DD and CHAPS. We also accept all major credit cards. Please note that payments made by American Express will incur a 3.25% surcharge.

Terms & conditions

Our full terms and conditions are available on request.

Contact details

Credit Control Department - Local

Global Radio Services Limited
P.O. Box 2020
Reading
Berkshire
RG31 7FG

T: 0118 928 8600
F: 0118 928 8619
 
Credit Control Department - National

Global Radio Services Limited
P.O. Box 1548
Landseer House
Charing Cross Road
London
WC2H 0ES

T: 020 7054 8350
F: 020 7054 8359